Wooffer - Terms and Conditions
Effective Date: June 1, 2024
Welcome to Wooffer!
These terms and conditions outline the rules and regulations for the use of Wooffer's Website, located at https://wooffer.io/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Wooffer if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of in. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By accessing Wooffer, you agreed to use cookies in agreement with the Wooffer's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, Wooffer and/or its licensors own the intellectual property rights for all material on Wooffer. All intellectual property rights are reserved. You may access this from Wooffer for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from Wooffer
- Sell, rent or sub-license material from Wooffer
- Reproduce, duplicate or copy material from Wooffer
- Redistribute content from Wooffer
Billing Policy
This Software Billing Policy ("Policy") outlines the terms and conditions for your use of our software and associated services (collectively, the "Services"). By using the Services, you agree to be bound by this Policy.
1. Fees and Billing Cycle
The Services are offered under various plans with different features and storage durations.
- Billing Cycle: We follow an end-of-the-month billing cycle. You will be billed for your chosen plan at the end of each month. This will be done based on the following parameters:
- Crash logs for uncaught exceptions.
- Custom logs for logs like alert, success or failure of API routes
- API backup
- CPU history ( 7 days for a free plan, can be extended according to need with extra payment)
- Payment Methods: We accept various payment methods listed here: credit card, debit card, UPI, and net banking. You can also prepay for your subscription using credits (if applicable).
- Credits: Any existing credits will be applied first toward your outstanding balance.
2. Service Features and Storage
- Plans: By default, the data will be stored for up to 7 days. Customizing plans offer extended storage capabilities based on demand.
3. Payment Due Date and Late Fees
- Payment Due: Payment for your chosen plan is due at the end of each billing cycle.
- Grace Period: We provide a grace period until the end of the following month for late payments. However, your service will not be interrupted during this grace period.
- Late Fees: No late fees will be applied during the grace period.
4. Service Suspension and Data Deletion
- Overdue Payments: If your payment remains outstanding for more than two months after the due date, your service will be suspended.
- Data Deletion: In the event of service suspension exceeding two months, your project data, including logs, services, environments, integrations, and all related profile information, will be permanently deleted.
- Service Restart: To restart your service, you will need to clear all outstanding payments and resubscribe to a plan. However, data recovery will not be possible after service suspension.
5. Changes to the Billing Policy
We reserve the right to modify this Policy at any time. We will notify you of any material changes by email or by posting the revised Policy on our website.
6. Contact Us
If you have any questions regarding this Policy, please contact us at support@wooffer.io
Choosing the Services
- Any contract for the supply of Services from our Platform between you and Wooffer; for the supply of Services from our Platform. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of availing our Services. You also warrant that the credit or debit card details that you provide are your own credit or debit card and that you have sufficient funds to make the payment.
- Services availed from us are intended for your use only and you warrant that any Services availed by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.
- When creating an account on our Platform, you may be required to provide an e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.
- We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our Platform.
- When you make any bookings from our Platform, we will share invoice for the Services availed from us on our Platform. You must inform us immediately if any details are incorrect.
Complaints and Customer Support
We take complaints very seriously and aim to respond to your complaints as fast as possible. All complaints and feedback should be addressed to support@wooffer.io.